Visual Objects Support

GrafX Software Development Tools Privacy Statement
This document was last updated February 14, 2003.

GrafX Software Development Tools is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations. This privacy statement only applies to this GrafX Software Development Tools site; it does not apply to other online or offline GrafX Software Development Tools sites, products or services. Please read the complete GrafX Software Development Tools privacy statement.

Collection of your Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are registering before accessing a limited-access premium site, or when purchasing and/or registering GrafX Software Development Tools products.

GrafX Software Development Tools also collects certain information about your computer hardware and software. This information may include: your IP address, browser type, operating system, domain name, access times and referring web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of this GrafX Software Development Tools site.

GrafX Software Development Tools also collects information about which pages our customers visit within this GrafX Software Development Tools site. This site visitation data is identified only by a unique ID number, and it is never linked with personal information unless a user consents as described below.

Use of your Personal Information
We use your personal information for the following purposes:

To ensure our site is relevant to your needs.
To deliver services, such as newsletters, events, training or software, that you request or purchase.
To help us create and publish content most relevant to you.
To alert you to product upgrades, special offers, updated information and other new services from GrafX Software Development Tools, if you so request.
To allow you access to limited-entry areas of our site as appropriate.

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

GrafX Software Development Tools may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on GrafX Software Development Tools or the site; (b) protect and defend the rights or property of GrafX Software Development Tools and its family of web sites, or (c) act in urgent circumstances to protect the personal safety of GrafX Software Development Tools employees, users of GrafX Software Development Tools products or services, or members of the public.

Your information may be stored and processed in the United States or any other country in which GrafX Software Development Tools or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country.

Control of your Personal Information
When you register, or otherwise give us personal information, GrafX Software Development Tools will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

GrafX Software Development Tools may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

Access to your Personal Information
You can review and edit your personal information at the Account Center. You will be asked to enter your password before viewing your personal information.

Some services offered on GrafX Software Development Tools may collect information that is not accessible via the Account Center. However, in such cases, you can access your personal information by contacting GrafX Software Development Tools, or through alternative means of access described by the service.

Security of your Personal Information
GrafX Software Development Tools is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities. When we transmit sensitive information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Protection of Children's Personal Information
GrafX Software Development Tools is a general audience site and does not knowingly collect any personal information from children.

Use of Cookies
When someone visits the site, a cookie is placed on the customer's machine (if the customer accepts cookies) or is read if the customer has visited the site previously. We only use cookies to provide automatic login services when you connect to the site.

If you choose to not have your browser accept cookies from the GrafX Software Development Tools web site, we will not be able to automatically log you into the enhanced services portion of the site.

Enforcement of this Privacy Statement
If you have questions regarding this statement, you should first contact GrafX Software Development Tools by e-mail.

Changes to this Statement
GrafX Software Development Tools will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this statement, GrafX Software Development Tools will notify you by placing prominent notice on the web site.

GrafX Software Development Tools
11900 Torreyanna Circle
West Palm Beach, Florida 33412